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Fatima Almatar

PRIVACY

Privacy Policy

This Privacy Policy explains what personal information this website collects, how it is used, who receives it, and the choices you have. The website is run by artist, writer and poet Fatima Matar (“I”, “me”, “my”), based in the Cleveland area, Ohio.

Last updated: November 13, 2026

Information I collect

When you contact me. The contact forms on the Home and Contact pages ask for your name, email address and a subject, plus an optional message. When you send a form, your details are delivered to me by email. The website itself does not keep a copy of form submissions. If you email me directly, I receive whatever you include in your email.

When you shop. You can browse the Shop and add items to your cart, which is remembered using cookies (see “Cookies” below). Online checkout is not available yet, so no payment or order details are collected through the website at the moment. If you would like to buy a piece, please contact me directly.

When online checkout opens. To complete an order, the checkout will ask for the details needed to process and deliver it, such as your name, billing and shipping address, email address, phone number and any order notes.

If you create an account. The My Account page lets you register with your email address. Your account stores your email address and, if you add them, your name and addresses, along with any orders placed through the website.

Information collected automatically. When you visit, the shop software records how you arrived at the website (for example the referring website or campaign link, your device type and the number of visits) in cookies. If you place an order, this information is saved with it so I can see which channels bring customers. Like most websites, the hosting servers also log technical information such as your IP address, browser type and the pages requested.

How I use your information

  • To reply to your messages, enquiries and commission requests.
  • To manage your cart and, once online checkout is available, to process, deliver and support your orders.
  • To manage your account if you create one.
  • To keep the website secure and working properly.
  • To understand, in general terms, how visitors find the website and the shop.

Who receives your information

The following services receive or process information when you use this website:

  • Website hosting: the website is hosted by Hostinger, whose servers store the website’s data and handle each visit.
  • Email: contact form messages and emails you send me are delivered to, and stored in, my email account.
  • Google Fonts: some pages (such as the cart, checkout, account and search pages) load fonts from Google’s servers, so your browser shares your IP address with Google when those pages load.
  • YouTube: some pages include embedded YouTube videos. On the Poetry page, videos use YouTube’s privacy-enhanced mode and only load when you press play. The video on the Custom Paintings & Live Demos page loads YouTube’s standard player when it scrolls into view, and YouTube may then set its own cookies.
  • Payment provider: once online checkout is available, payments will be handled by a payment provider, which I will name here before checkout goes live.

Links to social media, Amazon and other websites take you to services that have their own privacy policies.

Cookies

Cookies are small files stored by your browser. This website uses:

  • Cart cookies, set by WooCommerce when you add an item to your cart, so the website can remember what is in it.
  • Visit source cookies (names beginning with “sbjs_”), set by WooCommerce’s order attribution feature to record how you arrived at the website.
  • Login cookies, set by WordPress if you sign in to an account, to keep you signed in.
  • YouTube cookies, when an embedded YouTube video loads, as described above.

No analytics or advertising tracking tools are currently active on this website. You can block or delete cookies in your browser settings, but the cart and account features may not work without them.

How long information is kept

Contact form messages are not stored on the website; they are kept in my email inbox. The website is not currently set to delete account or order information automatically, so it is kept until it is deleted. You can ask me to delete your information at any time (see below).

Your choices and requests

You can contact me at any time to ask what personal information I hold about you, to correct it, to receive a copy, or to have it deleted. Please email fatimaalmatar@yahoo.com with your request. I may need to confirm your identity before acting on it.

Changes to this policy

I may update this policy when the website changes, for example when online checkout opens. The “Last updated” date at the top shows when it was last revised.

Contact

If you have any questions about this policy or your information, please email fatimaalmatar@yahoo.com or use the contact form.

Fatima Matar
Cleveland area, Ohio, USA